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Privacy policy

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Enrollment Services Web Site Privacy Policy

Last Updated: February 16, 2017

We Respect Your Privacy

Thank you for visiting the Pennsylvania Enrollment Assistance Program (“Enrollment Services”) web site. This privacy policy applies to personally identifiable information we collect about you on the Enrollment Services website located at https://www.enrollnow.net (the “Site”) and describes the types of information collected, how that information is used, and the choices users have about collection and use of this information. This privacy policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site, except as expressly set forth in this Privacy Policy.

Information We Collect and How We Use It

Although much of the Site is available without registration or providing personal information, in order to take advantage of some of our Site’s features, you will be asked to provide personal information. This personal information is provided voluntarily by you, the user, in order to participate or register for a particular product or service, or when you otherwise communicate with us or the Site. Personal information will be collected at various pages on the Site, including:

  • First and last name
  • Mailing address (including ZIP/Postal code)
  • County of residence
  • Medicaid Recipient ID number
  • Your Social Security Number
  • Date of birth

We clearly identify data you must provide so we can deliver the services or information you request. Providing this information is optional, but failure to do so in some cases will limit the services available to you.

Our Web servers automatically collect and log Web usage data from you when you visit the Site. This information, including your Internet Protocol (IP) address, date and time you access the site, referring sites, pages viewed, browser type, operating system, CPU speed, referring or exit Web pages, and length of visit, informs us about how visitors use and navigate the Site.

How We Use and Share the Information Collected

Enrollment Services does not share your personal information with unaffiliated third parties.  We may use your information to, among other things:

  • Provide the information or service you request or otherwise respond to your inquiries;
  • Improve the content, navigation, and efficiency of the site;
  • To notify you of changes to this Privacy Policy or to other policies that may affect you and your use of the Site; and
  • Enforce the Enrollment Services Terms of Use and otherwise prevent illegal or improper activity related to the Site.

In order to respond to an information request you submit through the Site, we may share your personal information with our affiliated companies that may be able to respond directly to your inquiry. In addition, we may disclose your information to third parties (1) in connection with a merger, sale or consolidation of all or substantially all our assets, or (2) to comply with valid legal process such as a search warrant, subpoena or court order.

We may use and share with others aggregated or anonymous (not personally identifiable) information that we have collected based on Web usage data, surveys or statistical information that we have compiled about our users.

Cookies

Like most websites, we employ "cookies," "web beacons," and similar devices to help you more efficiently use the Site and to track your activities.

A cookie is small amount of data that is transferred to your browser by a sub server and can only be read by the server that gave it to you. It functions as your identification card and enables Enrollment Services to record your activities and preferences. It cannot be executed as code or deliver viruses. Cookies from Enrollment Services can only be read by Enrollment Services websites. Our website uses non-persistent single-session cookies that record information during only a single visit.  We do not use third-party cookies.

A web beacon is a small transparent gif image that is embedded in an HTML page or e-mail used to track when the page or e-mail has been viewed. Enrollment Services uses cookies and similar devices to track your use of the Site, types of Products and Services viewed and information downloaded, count visitors we receive daily, and our web servers automatically log the IP/Internet address of your computer. Enrollment Services does not use this information to identify you personally. If you do not want your browser to accept cookies, you can modify the cookie option in your browser’s settings. However, some Site features or services may not function properly or be accessible without cookies.

Security

Enrollment Services has implemented commercially reasonable technical, administrative and physical security measures to protect your personally information from unauthorized access, modification or use. We periodically review and update security measures in light of current technologies. Please note that despite our efforts, no security measures are completely secure.

Children

This Site is not directed towards children under 13 years of age, nor does Enrollment Services knowingly collect information from children under the age of 13. 

Links

Our Site may contain links to other sites. Links do not imply endorsement by Enrollment Services. Please be aware that these other sites are not subject to the Enrollment Services privacy policy and we are not responsible for the privacy practices of such other sites. We recommend that you review the privacy policies of those sites when you visit them.

Reviewing and Correcting Your Information

We try to keep information about you accurate and current. To change or update any personal information maintained by our program, please call us directly at 1-800-440-3989 (TTY: 1-800-618-4225). The call is free.

Changes to this Privacy Policy

We will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy. Please check the Site from time to time for the most current version of our privacy policy. Your continued use of the Site after we have notified you of changes as described above means that you have accepted the changes.

How to Contact Us

If you have any questions or concerns about our privacy policy, please contact us.

Phone

1-800-440-3989 (TTY: 1-800-618-4225). The call is free.

Mail

Pennsylvania Enrollment Services
Attn:  Project Manager
P.O. Box 61077
Harrisburg, PA 17106-9951